Returns & Exchanges
At Emmafy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with ease.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing